Gaming should be a source of entertainment, not stress. xe6 believes every member should know their limits, understand their budget, and enjoy playing with a clear head. We're here for you.
xe6's position is clear: Responsible Gaming is not just a policy statement for us — it is a genuine commitment to every one of our members.
Online gaming — cricket betting, casino, or anything else — can be a great source of entertainment. But when it gets out of hand, it can lead to financial and mental health problems. xe6 wants you to keep the fun in your game while taking care of every other part of your life.
Responsible Gaming means knowing how much you can spend, how much time you can give, and when to stop. On this page, we cover everything you need to become a more informed and mindful gamer.
Responsible Gaming is a mindset and a set of habits where a player consciously manages their time, money, and mental energy. It keeps gaming within the bounds of entertainment and ensures the other important areas of life — family, work, health — are not negatively affected.
Online gaming is growing rapidly in Bangladesh, with millions of people playing on various platforms every day. Within that large number, some may be drifting toward addiction without realizing it. xe6 wants to bring that number down to zero.
Warning: If you are already playing with borrowed money, household funds, or without your family's knowledge — that is a warning sign. Please reach out to our support team right away.
The single most important step in Responsible Gaming is deciding before each session how much you are willing to spend. That budget should be an amount you can afford to lose without it affecting your day-to-day life.
xe6 lets you set deposit limits on your account. Contact our support team to set a daily, weekly, or monthly limit.
It's easy to lose track of time when gaming online, especially with live sports betting or casino games where people can sit for hours without realizing it. Over time, this habit can pull you away from family and work.
Keep at least two days a week completely free of gaming. It keeps your mind fresh and reduces the pull toward gaming.
Gaming addiction doesn't develop overnight. Warning signs appear gradually — if you notice them early, you can act before things escalate. Check the list below against your own habits:
| Symptoms | Level | Steps |
|---|---|---|
| Chasing losses with bigger bets after losing | Dangerous | Take a break right away |
| Borrowing money for gaming or lying to family about it | Dangerous | Contact Support |
| Loss of focus at work, with family, or in studies | Dangerous | Consider Self-Exclusion |
| Feeling restless or irritable when not gaming | Caution | Add more gaming-free days |
| Repeatedly going over budget | Caution | Set a Deposit Limit |
| Treating gaming as your only source of enjoyment | Caution | Make time for other hobbies and social activities |
| Unable to stop playing even after your set time has passed | Caution | Use a timer |
| Occasionally going over budget | Monitor | Build Awareness |
| Mild regret after playing | Monitor | Assess Yourself |
If any of the red-level signs above apply to you, don't wait — contact xe6 support now. We're not here to judge; we're here to help.
Ask yourself the following questions. If most of your answers are "Yes", it may be time to take caution:
3 or more "Yes" answers? That's a signal. Don't blame yourself — seek help. The xe6 support team is ready to assist you with complete confidentiality.
Being a responsible gamer doesn't take much. Small, conscious steps make a big difference:
At the start of each month, decide on the maximum amount you'll spend on gaming. Think of it as your "entertainment expense" — just like a movie ticket or a restaurant bill.
Set a 30 or 60-minute alarm on your phone. When it goes off, end the session — whether you're winning or losing.
Losing repeatedly means emotions are running high. Instead of raising your bets, step away — get some water, take a short walk.
Keep these days for family, friends, or personal hobbies. It helps maintain mental balance.
Jot it down in a notebook or phone note — how long you played, how much you spent, how you felt. It helps you spot patterns.
Remember, asking for help is not a weakness — it takes courage. The xe6 support team is always here for you.
We don't just talk about safety — we give you real tools to stay protected.
At your request, xe6 can set a daily, weekly, or monthly deposit limit on your account. Once set, it cannot be increased before the specified period ends.
If you're feeling mentally stressed, xe6 offers a temporary break option. You can suspend your account for anywhere from 24 hours to several weeks.
If you feel you need a longer break, you can voluntarily close your account for anywhere from 6 months to 5 years. Your account cannot be reopened during this period.
The xe6 app gives you a full history of all your bets, wins, losses, and account activity. Use it to keep tabs on yourself.
Xe6 verifies date of birth at registration and confirms age through the KYC process. Accounts for anyone under 18 are strictly prohibited.
Bring any gaming-related concern — financial or emotional — directly to xe6 support. Our team will help you with complete confidentiality.
If you need help, xe6 is here for you through any of the following options.
Send us a message via Live Chat on the xe6 app or website. Our Responsible Gaming team is available around the clock.
Email us at [email protected] with the subject line "Responsible Gaming" — we'll get back to you within 24 hours.
You can set deposit and betting limits yourself from Account Settings. Changes take up to 24 hours to take effect.
Send a message to Support with how long you'd like to take a break. We'll suspend your account within 6 hours.
Xe6 is your partner — not just for winning, but for keeping your gaming responsible. Join now and build healthier gaming habits.